Traditional SMETA is built for a single, fixed workplace where everything, workers, management, documents, and conditions, can be reviewed in one place. For distributed workforces, this approach needs to be adapted because workers may be spread across multiple locations, often outside the employer’s direct control.
Documentation is usually centralized, while workers are not, and interviews require extra planning to ensure privacy and access. Health and safety responsibilities may also be shared with clients or third parties, and in some roles (like drivers), the “workplace” can include vehicles.
SMETA Distributed workforce methodology to address these challenges while keeping audits practical, worker-focused, and aligned with SMETA 7 standards.
What are the four key pillars of SMETA?
- Labor Standards: Evaluating fair wages, working hours, and non-discriminatory practices.
- Health & Safety: Assessing workplace safety protocols and employee well-being measures.
- Environment: Reviewing environmental management systems and sustainability practices.
- Business Ethics: Ensuring adherence to ethical business practices and anti-corruption policies.
Benefits of SMETA Distributed Workforce audits
- Better Risk Identification
- Improved Compliance with Ethical Standards
- Enhanced Worker Protection
- Increased Transparency & Accountability
- Greater Brand Trust
Applicable industries
- Facility management
- Security services
- Logistics & delivery
- Staffing agencies
- Maintenance & field services
- Cleaning Services
- Catering
- Road transport operators whose drivers collect/return vehicles at depots, logistics yards or hubs within a single country.
What is the SMETA Distributed workforce Audit process?
- Pre-Audit Preparation: Audit Scope & Workforce Mapping, Document Review (Central Office), Management Interviews
- On-Site Audit: Comprehensive evaluation of labor standards, health & safety, environmental impact, and business ethics
- Corrective Action Plan: Development of a plan to address any non-compliances identified during the audit
- Follow-Up: Verification of corrective actions and continuous monitoring